A former stand-up comedian, Tiffany Songvilay uses humor and analogy to translate IT vision and custom SharePoint solutions to the end user. Her passion for productivity comes across in a motivational way and participants often claim that her energy makes them tired. She promises that you will come away with a renewed sense of service to your co-workers and a strange desire to cluck like a chicken when you hear the word ‘collaboration.’ Tiffany is a SharePoint MCTS and author of the book So That’s How! Timesavers, Breakthroughs & Everyday Genius for 2007 Microsoft Office System.